Client

The client is a developer on Phuket island, selling under construction apartments in a residential complex next to the incredible Bang Tao beach. Completion date of the residential complex – end of 2022. The apartments are suitable for rental, family holidays, and permanent residence. The client’s office is located in Phuket, visitors are offered a complex tour. We have been working with this client since 2020.

Task

In February 2021, the number of leads for this customer has decreased. The current ad campaigns had been running for a long time, so their audiences started to burn out. The main goal was to increase the number of leads without increasing CPL and reallocate the budget to more prospective audiences.

Results

In March 2021, compared to the previous month, the number of leads from Facebook increased x2 (by 92%).

Our results +92%

What we did

In February, we worked on one campaign for the Russian-speaking audience outside Thailand (worldwide) and for the English-speaking audience outside Thailand (worldwide). Also, we managed local campaigns (to Thailand) and retargeting.

As the tourist flow almost stopped due to the pandemic outbreak, there was no room for scaling local ads.

Therefore, we decided to relaunch global campaigns with the current targeting settings and ad text, but separate them regionally. Thus, we divided the Russian-speaking audience campaign into CIS countries, English-speaking countries, Asia and the Middle East, and European countries. The campaign for English-speaking users was divided into the United States, English-speaking countries despite the United States, Asia, the Middle East, and Europe.

This division made it possible to optimize campaigns in a more precise way, turn off inefficient regions and reallocate the budget to more targeted areas. During weekly calls with the client, we promptly received feedback on the new campaigns’ lead-quality and eventually made adjustments to the campaigns. This way, we managed to increase the number of leads, improve their quality, and cut their cost by half.

Project manager’s Feedback

We have achieved good results on this project, but the work still goes on. Further, we plan to develop other channels.